Solutions — AI Receptionist
AI Receptionist for Small Business,
Trained and Managed For You
Cover busy hours and after-hours inquiries with an AI receptionist trained on your services, connected to your calendar and supervised by people.
What Your AI Receptionist Does
Choose voice, chat or both based on how your customers contact you.
Voice or Chat
Handle calls with Voice AI or start with WhatsApp, SMS and web chat.
Appointment Booking
Connects to your calendar and booking rules.
Smart Escalation
Sends the right conversations to the right person.
Automations After the First Answer
Keep every inquiry moving after the first answer.
Missed Call Text Back
An unanswered call gets an immediate text.
Call Summaries
Details reach your CRM and team.
Reminders
Booked clients get automatic reminders.
Follow-Up
Unbooked inquiries continue receiving follow-up.
What an AI receptionist does for a small business
An AI receptionist answers routine calls and messages when your team can't: giving business information, capturing the caller's need, booking appointments and sending the details to the right person.
For a small business, the value is simple. Fewer inquiries disappear during lunch, after closing or when everyone's busy.
Voice AI, chat, or both?
Not every business needs a voice agent on day one. If most leads message you, start with AI chat. If your customers prefer to call, a voice receptionist or missed call text back will have a bigger effect.
Managed and trained Voice AI is included in our Authority plan. Conversational AI for WhatsApp, SMS and web is included from Foundation.
- Trained on your services, hours and policies
- Connected to your calendar and CRM
- Escalation to your team using rules you approve
- Reviewed and improved over time
Questions to ask before you buy
If you're comparing text-only options first, read our guide to choosing an AI chatbot for small business. Ask who trains the agent, what happens when it's unsure, how calls reach your CRM, and who keeps improving it. A cheap agent nobody maintains will frustrate customers. Run our Strategic Compass quiz to decide whether to buy a tool or build your own, or see a live demo.
Frequently asked questions
What is an AI receptionist?
It's an AI agent that handles routine calls or messages, captures caller details and can book appointments or route people to your team.
Will it replace my staff?
We design it to cover routine work, busy periods and after-hours inquiries, so your staff can focus on customers who need a person.
Which plan includes a voice receptionist?
Managed Voice AI is part of our Authority plan, which starts from $1,997/month in the US.
Can it book appointments?
Yes, when it's connected to your calendar and configured with your booking rules.
Ready to Stop Missing Calls?
See how an AI receptionist would answer your customers.