Pixen MarketingPrivacy & Data Protection

Privacy Policy

Last Updated: January 22, 2026

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Welcome to Pixen Marketing (https://www.pixenmarketing.com/). Your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and utilize our digital marketing services.

By using our website, you acknowledge and agree to the practices described in this policy. If you do not agree with these terms, please refrain from using our site.

1. Information We Collect

To provide you with the best possible service, we collect two primary types of information:

A. Personal Identification Information

This is information you provide voluntarily through contact forms, quote requests, or newsletter subscriptions:

  • Full Name
  • Email Address
  • Phone Number
  • Company Name (if applicable)
  • Additional details shared within your inquiries or communications.

B. Technical and Usage Data

When you visit our site, we automatically collect data regarding your device and interaction patterns:

  • Device Info: IP address, browser type/version, time zone settings, and operating system.
  • Usage Info: URL clickstreams (the path you take through our site), pages viewed, response times, and download errors.
  • Interaction Info: Scrolling, clicks, and mouse-overs to help us understand user behavior.

C. Cookies and Tracking

We use cookies to enhance your browsing experience and analyze site traffic. For a detailed breakdown of the technologies we use, please refer to our Cookie Policy.

2. How We Use Your Information

We process your data for the following essential purposes:

  • Service Delivery: To fulfill your requests, provide quotes, and manage our professional relationship.
  • Website Optimization: To troubleshoot technical issues, conduct data analysis, and improve the user interface.
  • Marketing (With Consent): To send updates, special offers, and news. You may opt out of these communications at any time.
  • Legal Compliance: To satisfy regulatory requirements or respond to legal requests.

Under the General Data Protection Regulation (GDPR), we process your data based on:

  • Consent: When you explicitly agree (e.g., ticking a box for a newsletter).
  • Contractual Necessity: When data is required to perform the services you have requested.
  • Legal Obligation: When we must comply with the law.
  • Legitimate Interests: When processing is necessary for our business operations (e.g., preventing fraud or improving site security), provided it does not override your fundamental rights.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share data with:

  • Service Providers: Trusted partners who assist in web hosting, payment processing, or email delivery.
  • Professional Advisors: Lawyers, auditors, or insurers when necessary.
  • Legal Authorities: If required by law or to protect the safety and rights of Pixen Marketing and its clients.
  • Business Transfers: In the event of a merger or sale, your data may be transferred to the new entity, under the same privacy protections.
  • Mobile information: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

5. International Data Transfers

Pixen Marketing is based in Spain, but our service providers may operate globally. If your data is transferred outside the European Economic Area (EEA), we ensure it is protected via Standard Contractual Clauses (SCCs) approved by the European Commission.

6. Data Security and Retention

Security

We implement robust technical and organizational measures (encryption, firewalls, and secure servers) to prevent unauthorized access or data loss. However, no digital transmission is 100% secure.

Retention

We keep your data only as long as necessary to:

  • Fulfill the purposes outlined in this policy.
  • Comply with statutory limitation periods (e.g., tax or commercial laws).

7. Your Data Protection Rights

You hold the following rights regarding your personal information:

  • Access: Request a copy of your data.
  • Rectification: Correct inaccurate or incomplete info.
  • Erasure ("Right to be Forgotten"): Request deletion of your data.
  • Restriction: Limit how we process your data in certain scenarios.
  • Portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to processing based on legitimate interests or direct marketing.
  • Withdraw Consent: Revoke your permission at any time.

To exercise these rights, please contact us at info@pixenmarketing.com. You also have the right to lodge a complaint with the Agencia Española de Protección de Datos (AEPD).

8. Protection of Minors

Our services are not intended for individuals under the age of 14. We do not knowingly collect data from minors. If we discover such data has been collected without parental consent, it will be deleted immediately.

9. Changes to This Policy

We may update this policy periodically to reflect changes in law or our business practices. We will notify you by updating the "Last Updated" date at the top of this page.

10. Contact Us

For any questions regarding this policy or your privacy, please reach out: